Track Your Order
Want to know where your order is? Here's how to keep an eye on it.
Processing and shipping
Many of our items are made to order, so please allow about 5 business days for processing. Once your order ships, delivery within the United States takes up to 10 business days via USPS or UPS.
How to track
- When your order ships, we'll email you a shipping confirmation with a tracking number.
- Click the tracking link in that email, or enter the tracking number on the carrier's website (USPS or UPS) to see the latest status.
Need help?
If you haven't received a tracking email, or something doesn't look right, reach out to us at support@ownvana.com or call +1 (717) 472-9095 (Mon–Sat, 9 AM – 6 PM). We reply within 24 hours and are happy to help.