Shipping policy
Shipping Information
Thank you for choosing Ownvana! Every order is made with care, and we're happy to get your personalized treasures to your door.
Where Your Order Ships From
Your items are printed and shipped by our production partner in Texas, US. Because everything is made to order, each piece is crafted just for you before it heads your way. All delivery times below are counted from the moment your order is dispatched.
Production Time
Since our products are personalized and made to order, please allow 5 business days for production before your order is dispatched.
Delivery Times & Fees (United States)
Standard shipping is free on every order — no minimums, no thresholds, no exceptions.
| Zone | Processing (Production) | Transit Time | Shipping Fee |
|---|---|---|---|
| United States | 5 business days | 10 business days after dispatch | Free |
Your orders are shipped via USPS or UPS.
Order Tracking
Once your order ships, we'll send you tracking details so you can follow your gift's journey. You can also check your status anytime on our Track Order page.
Questions?
We're happy to help! Reach our team Mon–Sat, 9 AM–6 PM at support@ownvana.com or (717) 472-9095. We typically reply within 24 hours.